Managed AI Customer Service

An assistant on your website that knows your business and answers customers day and night.

We set it up, train it on your information, install it on your site and keep it up to date. Your customers get answers, you get the leads. One naira invoice, no dollar subscriptions.

A
Ada · Example BakeryUsually replies instantly

Hi! I'm Ada. Ask me about cakes, prices or delivery.

Do you deliver to Lekki on Saturdays?

Yes. Saturday delivery to Lekki is ₦3,500 for orders placed by Friday 4pm. Would you like someone to confirm your order?

Leave my detailsTalk to a person
Example only. Your assistant uses your name, colours and information. Want to try one? Chat with our own assistant, bottom right.
24/7
Answers, every day
Yours
Name, logo & colours
Human
Fallback when needed
₦
One naira invoice

What We Offer

AI customer service, fully managed for you

You don't build anything or learn a new platform. We set up the assistant around your business and keep it accurate as your business changes.

Website AI Assistant

A branded chat assistant on your website that answers questions about your products, prices and policies around the clock.

Trained on Your Knowledge

It answers only from the price lists, FAQs and policies you give us. When it doesn't know, it says so and offers your contact details.

Human Fallback

A "Talk to a person" button hands the customer to your team, or to our trained support agents, so nobody is left without an answer.

Lead Capture

Collects the customer's name, phone, email and what they need, and sends it to your email or a Google Sheet.

Plugins & Integrations Custom

Order status, appointment booking or lookups in your own systems, added when your customers need more than answers.

WhatsApp, Instagram & Voice Custom

Take the same assistant to the channels your customers already use. Quoted separately for your volume.

How It Works

Live in three steps

You send us your information and try the assistant before it goes live. We do the rest.

  1. 01

    You send us your information

    Price lists, FAQs, policies, brochures or your website pages. Up to about 20 pages is included.

  2. 02

    We build and install it

    We train the assistant, brand it and add it to your WordPress, Wix, Shopify or custom site. You try it before launch.

  3. 03

    Customers get answers

    It answers from your information only, and we keep it up to date every month as your prices and policies change.

Included

What you get every month

Everything below comes with the standard plan. No extra tools to buy.

Why Luminacs

Luminacs vs doing it yourself on a chatbot platform

Platforms like Botpress are powerful, but you build, pay for and maintain the bot yourself.

LuminacsDIY platform (e.g. Botpress)
Who builds itWe do, start to finishYou or your developer
How you payOne naira invoice, bank transferUS dollar subscription on a card that works abroad
Monthly costFixed ₦120,000, includes 300 conversationsFrom about $189 for 250 conversations, then about $0.65 per extra conversation
Trained on your information✓ We prepare and load it✓ You prepare and load it
Your branding, no vendor logo✓ IncludedDepends on plan
Lead capture✓ Set up for youYou build it
Monthly report✓ Sent to youDashboard you check yourself
Keeping it up to date✓ Monthly update includedYour job
Local support✓ Email or WhatsApp, Nigerian business hoursVendor support from abroad
WhatsApp, Instagram, voiceAvailable on custom quote✓ Built-in channels, you configure them

Botpress pricing is for new workspaces on its Plus plan as of October 2026, in US dollars, and may change.

Pricing

One price, no surprises

Fixed monthly pricing in naira that grows with you, with no surprise dollar charges.

₦120,000 / month

Includes 300 conversations a month. Pay a year upfront and get 12 months for the price of 10.

Get a Free Demo
One-time setup
₦450,000
Extra conversations
₦20,000 per 100
Annual prepay
₦1,200,000
Minimum term
3 months
Larger teams & custom channels
Custom quote

Free Demo

See it working on your own business

Tell us a little about your business. We load a few pages of your information and send you a private link to try the assistant before you decide.

We only use these details to set up your demo and reply to you.